Last Updated: December 1, 2025

PFI Shop (“we,” “our,” “us”) operates the website pfishops.com, an ecommerce platform owned and managed by Precision Finishing Inc. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us.

By using this website, you agree to the practices described here.

1. Information We Collect

A. Information You Provide

We collect information you voluntarily submit, including:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely by third-party providers)
• Order details
• Messages sent through contact forms or customer support

B. Automatically Collected Information

When you browse the site, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Referral links
• Time spent on pages
• General location data

This information helps us improve website performance, security, and user experience.

C. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking tools to:

• Keep items in your cart
• Remember login details and preferences
• Analyze site usage and performance
• Personalize content and improve your experience

You can disable cookies in your browser settings, but some features of the site may not function properly if cookies are disabled.

2. How We Use Your Information

We use your information to:

• Process and deliver orders
• Manage payments, shipments, and returns
• Provide customer service and respond to inquiries
• Improve website functionality, performance, and security
• Detect and prevent fraud or misuse of our services
• Send order confirmations, shipping updates, and other transactional messages
• Send marketing communications if you have opted in to receive them

We do not sell your personal information.

3. Payment Processing

PFI Shop uses secure third-party payment processors (such as Stripe, PayPal, or other PCI-compliant providers) to handle your payment information. Your full payment details (such as complete credit card numbers) are not stored on our servers.

These providers use your information only as necessary to process payments, prevent fraud, and comply with legal or regulatory requirements.

4. Sharing Your Information

We may share your information with trusted third parties to support our operations, including:

• Shipping and logistics providers
• Payment processors
• Customer support tools and communication platforms
• Website hosting, security, and maintenance providers
• Analytics and marketing service providers (such as Google Analytics)

These third parties are required to use your information only for the services they provide to us and to protect it in accordance with applicable laws.

We may also share your information when required to do so by law, regulation, legal process, or to protect our rights, property, or safety and that of our customers or others.

5. Data Storage & Security

We use reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures may include:

• SSL encryption for data transmitted between your browser and our website
• Secure hosting environments
• Access controls and authentication requirements
• Regular system updates and security monitoring

While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or updates to your information
• Request deletion of your personal information, subject to legal or business record-keeping requirements
• Object to or restrict certain types of processing
• Opt out of marketing communications at any time by using the “unsubscribe” link in emails or by contacting us

You can also disable cookies or adjust tracking settings in your browser.

7. Retention of Information

We retain your personal information only for as long as necessary to:

• Fulfill your orders and provide services
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce our agreements
• Maintain business and transaction records

When information is no longer needed, we will delete it or anonymize it in a commercially reasonable manner.

8. Links to Third-Party Sites

Our website may contain links to third-party websites, services, or resources. These sites are not operated or controlled by PFI Shop or Precision Finishing Inc., and we are not responsible for their content, privacy practices, or policies.

We encourage you to review the privacy policies of any third-party websites you visit before providing personal information.

9. Children’s Privacy

PFI Shop is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it as soon as reasonably possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will post the updated policy on this page and revise the “Last Updated” date at the top.

Your continued use of the website after any changes are posted constitutes your acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy, our data practices, or your personal information, please contact us using the information below:

Precision Finishing Inc. | Headquarters

1800 AM Drive
Quakertown, PA 18951
Phone: (215) 257-6862

Precision Finishing Inc. | Checker Division

1280 Renton Rd
Pittsburgh, PA 15239
Phone: (412) 795-4414

Precision Finishing Inc. | Grove City Division

2074 Leesburg Grove City Rd
Mercer, PA 16137

You may also contact us through any forms or contact options provided on the PFI Shop website.